Giantex Lounge Chair Recalled After Customer’s Finger Amputated; CPSC Warns of Amputation Hazard — Model NP10025NY
The U.S. Consumer Product Safety Commission and Giantex recalled about 1,155 blue adjustable Giantex lounge chairs, model NP10025NY, after a reported finger amputation due to a pinch-point in the chair’s adjustment mechanism. Consumers must stop using them immediately.
Key takeaways
- Product recalled: Blue Giantex adjustable outdoor lounge chair, model NP10025NY, about 1,155 units recalled.
- Hazard: A pinch point in the adjustable locking mechanism can cause an amputation hazard; one finger amputation has been reported. See the CPSC recall notice.
- Where and when sold: Sold on Amazon.com and Giantex.com from August 2023 through October 2025 for about $75–$90.
- Remedy: Stop use immediately and contact Giantex for a full refund; company will provide a prepaid return or require documented destruction and photos.
Main content
What product is being recalled
The recall covers a blue Giantex outdoor lounge chair measuring about 76 inches long, 23 inches wide and 13 inches high. The backrest uses a five-position adjustable locking system and can be set between about 13.5 inches and 26.5 inches in height. The model number NP10025NY is printed on the front and side of the product packaging. The chairs were manufactured in China. For official details see the CPSC recall notice.
Why the chairs are dangerous
CPSC investigators found that fingers can become trapped in a pinch point in the chair’s adjustment mechanism while adjusting the backrest. Giantex reported one confirmed incident in which a consumer’s finger was amputated while adjusting the chair. The agency labeled the defect an “amputation hazard.”
The CPSC labeled the defect an “amputation hazard.” Adjusting the backrest is a normal use, which increases the seriousness of the risk.
How customers were injured
According to the CPSC and media reports, Giantex confirmed a single case of finger amputation associated with this model. The recall notice does not include the injured consumer’s identity or full circumstances beyond that the injury occurred during an adjustment. Regional reporting has amplified the seriousness of the mechanism’s risk; see coverage from Fox Business and regional outlets such as NBC RightNow.
Sales, time frame and price
The chairs were sold through Amazon.com and Giantex.com between August 2023 and October 2025 for about $75 to $90. The CPSC documents these details under recall number 26-512.
Official recall details and how refunds will work
The CPSC listed the recall as 26-512 and posted instructions for affected consumers. Giantex is offering a full refund. Consumers will either receive a prepaid return package to ship the chair back or will be instructed to destroy the chair and submit photographic proof to receive a refund. Destruction steps provided by Giantex include detaching the headrest pillow and cutting the fabric of the chair before sending photos as proof.
How to identify an affected chair
Check your product packaging for the model number NP10025NY. The chairs are blue and match the dimensions and five-position adjustable backrest described by the CPSC. If you cannot find a model number, contact the retailer or Giantex to confirm whether your chair is included in the recall.
How to contact Giantex
The CPSC recall notice lists Giantex contact options for refunds and return instructions:
- Phone: Giantex toll-free at 844-242-1885 (available anytime).
- Email: support@giantex.com.
- Online: Visit Giantex’s website and select the “PRODUCT RECALL NOTICE” or “RECALL INFORMATION” section or review the CPSC recall notice for instructions.
News coverage and follow-up reporting
National and business outlets republished CPSC details and interviewed safety experts. The Fox Business piece highlighted the reported finger amputation and Giantex’s return/destruction policy (Fox Business). Regional outlets reiterated the danger and urged affected consumers to seek refunds (NBC RightNow).
Regulatory and safety questions raised
The recall raises broader questions about product testing, import oversight and marketplace vetting. Critics argue that stronger pre-market testing, clearer manufacturer responsibility and better platform accountability could prevent dangerous designs from reaching consumers. Giantex has complied with the CPSC recall and is providing refunds, but the incident highlights the human and financial costs when hazards are detected after sale.
Implications for the United States
Consumer safety and liability: This recall underscores that inexpensive imported products can pose serious risks and that stronger incentives for manufacturers to design out hazards may help reduce recalls.
Retailer and marketplace accountability: The incident may prompt renewed scrutiny of how online marketplaces vet third-party products and who is held accountable when defects cause severe injury.
Health care and emergency response: Amputation injuries require emergency care, possible surgery and extensive follow-up; the human and economic impacts can be long-term.
Practical steps for consumers: Check model numbers, stop using recalled chairs immediately and contact Giantex for return or destruction instructions. Keep records of payments and communications for refunds.
Advice for local governments and safety advocates: Parks, senior centers and community pools should review inventories and prioritize removing or replacing adjustable chairs in shared spaces.
If you have this chair
Confirm the model NP10025NY on the packaging, stop using it immediately, and contact Giantex by phone at 844-242-1885 or by email at support@giantex.com to arrange a refund or return. If Giantex asks you to destroy the chair instead of returning it, follow the company’s instructions—detach the headrest pillow, cut the fabric and submit photographic proof—to receive your full refund. For the official recall details, see the CPSC recall notice. Additional reporting is available from Fox Business and regional coverage.
