OCEANSIDE, Calif., July 1 (Laguna Beach Daily) — A Southern California couple says a moving company doubled their quoted price mid-move and is still holding their belongings after an attempted delivery before they reached North Carolina.
John Nelson said he and his spouse hired a moving broker for a move from Oceanside, California, to North Carolina under a contract for more than $16,000. He said they paid a $7,000 deposit upfront.
Nelson said movers arrived at the home at the end of May and then said there were more items than had been counted in the original estimate. He said that pushed the price to $32,000.
He said the couple told the company they would not be at the North Carolina home until June 10, but the movers tried to deliver the shipment on June 3. When no one was there to accept it, Nelson said the company added a redelivery fee.
Nelson said he later viewed video of the truck arriving and suspected the June 3 delivery attempt may have been staged. “I suspect they just drove up with an empty truck to create a façade,” he said.
“They have $30,000 and our belongings,” Nelson said. “They are essentially holding it for ransom.”
Nelson said the couple filed police reports in Oceanside and in their destination city in North Carolina and also filed complaints with the Better Business Bureau.
The material provided did not identify the moving company or include a response from it.
